We at JTV want you to be completely satisfied with your purchase. For your convenience, a pre-addressed return label can be found on the bottom front of your invoice. Send all returns to: JTV, Customer Returns, 190 Hayfield Rd., Knoxville, TN 37922. For your own protection, merchandise should be returned prepaid and insured via UPS, FedEx, or U.S. Please complete and include the Satisfaction Guarantee return form located on the back of your invoice. If you're not, send it back in its as-shipped condition within 30 days of receipt. shipping fees listed above.įor additional international shipping options and rates please contact our Customer Experience Team 1-80. shipping fees listed above.Ĭanada: a $5.00 surcharge per item will be added to the U.S. Mexico: a $10.00 surcharge per item will be added to the U.S.
We want to help our customer protect their investment in their jewelry and watches purchased from JTV®, so all customers who feel like this matches their frame of mind should purchase Jewel Safe™.
Rose gold heartbeat necklace full#
This is protection for 2 full years that will cover against almost all normal wear and tear. We know how much our customers value their jewelry, gemstones, and watches, that's why we offer Jewel Safe™.
Rose gold heartbeat necklace plus#
If your jewelry or watch cannot be repaired, it will be replaced with a checkįor the full purchase price, plus applicable taxes paid. Owner of the piece of jewelry or watch Jewel Safe™ sticks with the product, not the Jewel Safe™ can be transferred to any new Out-of-pocket expenses, including shipping. Watches and includes a ring re-sizing for rings. Order shipment and covers most damage from normal wear and tear, moisture damage for The Protection Plan begins on the date of EST to 11 p.m.ĮST Monday thru Friday for your convenience. Jewel Safe™ Protection Plan is a 2 year protection plan for jewelry, loose gemstones, and
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